Account and Data removal

1. Introduction

V-SPEED Sp. z o.o. company with headquarters in Poland in Oborniki Śląskie at Piłsudskiego 5 Str. (V-SPEED) has been providing free applications for measuring the quality and speed of internet connections around the world since 2006. Based on the measurement results, V-SPEED creates and provides statistical reports as well as maps of link speed and cellular network coverage. In addition, V-SPEED provides certified measurement systems for telecommunications market authorities and dedicated measurement tools for Internet access service providers. The goal of V-SPEED is to provide information for users about the quality and speed of internet connections, coverage maps available in applications, and to improve and accelerate the Internet.

This document applies to applications for:

  • Android
  • iOS
  • Windows
  • MacOS

2. Information about the data processor

The data administrator (including personal data) is V-SPEED. In all matters related to data processing, please contact:

  • by e-mail to the following address: office@v-speed.eu or
  • by post to the following address: V-SPEED o. Wrocław, Mińska 38/315 Str., 54-610 Wrocław, Poland.

More information in Privacy Policy.

3. Information about deleting a User Account and related data

To delete a User Account and its associated data (measurement results), please send a deletion request from the User Account's email address to: office@v-speed.eu. The deletion will be confirmed via a return email message. If additional verification is necessary, V-SPEED will contact the User via email.

4. Information about deleting data collected during a measurement

To delete data collected during a measurement on a particular device, please send a deletion request to: office@v-speed.eu. The request should include measurement identifiers or links to measurement results conducted on that device. The deletion will be confirmed via a return email message. If additional verification is necessary, V-SPEED will contact the User via email.